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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Caitlin Smith

July 15, 2026

5  out of  5
rating by Caitlin Smith
"My family and I have worked with Eric Evans for years, and we couldn't be happier with the service he provides. Anytime we've had questions or needed help setting something up, Eric has always been quick, professional, and incredibly helpful. He genuinely cares about his clients. I highly recommend Eric to anyone looking for an insurance agent!"
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Sean Rakestraw

July 14, 2026

5  out of  5
rating by Sean Rakestraw
"Independent, local automotive collision repair shop owner here. Eric was highly responsive, professional, & helpful when dealing with his clients accident claim. He helped streamline a process that isn’t always easy..
I have dealt with other State Farm agents in Cleveland and not had the same experience. Eric was certainly a pleasure to deal with."
We responded:
"Thanks for those kind words, Sean! We do try hard to be even more than a "good neighbor"."
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Steve Green

July 13, 2026

5  out of  5
rating by Steve Green
"I’ve been a customer of Eric Evans for a long time and he’s always been professional and helpful with my insurance. He’s a 5 star guy for sure. He always returns calls and tries to help. Great guy to deal with"
We responded:
"Thank you, Steve, for those kind remarks. We appreciate you and Jo!"
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Chris Walker

July 9, 2026

5  out of  5
rating by Chris Walker
"I had a recent claim that was handled without any hassle. Eric Evans and his staff are professional and courteous."
We responded:
"Thanks, Chris, for those kind remarks! We appreciate you and Michelle!"
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Franklin Elrod

July 1, 2026

5  out of  5
rating by Franklin Elrod
"Eric is always great to help out when needed. Very professional and knowledgeable."
We responded:
"Thank you for the good review, Franklin! I appreciate you and Angie!"
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Jillnel Ortloff

June 30, 2026

5  out of  5
rating by Jillnel Ortloff
"Eric Evans has been my insurance man since the early 1990’s. He has taken good care of me through the years. I have had two homes and several cars insured by him.. Thank God I have never needed to place a claim for any of the cars. But, over the yrs, they replaced two roof and done major roof repair once. I had no problems with getting my claims paid in a timely manner. If you are nervous about getting a new insurance man, I feel confident Eric will take good care of you as he has taken care of me for about 33 yrs!"
We responded:
"Thank you so much for that kind review, Jillnel! It has been a pleasure serving you for all these years."
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Edward Freytag

June 24, 2026

5  out of  5
rating by Edward Freytag
"Eric Evans has always been a very reliable agent for my parents...he has always gone out of his way to resolve any issues they might have requiring State Farm's services. They have carried (and still do) all of their vehicles and their home owners insurance w/ Eric and State Farm."
We responded:
"Thanks, Edward for those kind words! It has been my privilege and honor to serve your parents for all these years."
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Franklin Elmore

June 22, 2026

5  out of  5
rating by Franklin Elmore
"My wife and I were involved in a fender bender. Eric immediately took over the problem as if it was his own. He dealt with the body shop and handled all policy issues that would relate to them doing the work to resolve our issue. He was proactive in dealing with the questions and concerns we had during the process. A very hands on agent. What you won't out of your insurance representative."
We responded:
"Franklin, I certainly appreciate those kind words! Carolyn and I try really hard to be the "good neighbor" that State Farm built its business on. Thanks to you and Marisa for trusting us to do that."
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Sam Jacobson

June 17, 2026

5  out of  5
rating by Sam Jacobson
"Eric Evans has always been dependable and I highly recommend his services."
We responded:
"Thank you for those kind words, Sam! We appreciate your business!"
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Stephanie Evans

June 12, 2026

5  out of  5
rating by Stephanie Evans
"A huge positive shout-out for Eric Evans State Farm. I've been a client for many years and this State Farm insurance team is the very best. The service is of the highest quality, with professionalism, courtesy and always* prompt and helpful resolutions. Any problems are promptly solved and explained, with genuine care and excellence on every level--technically, thoroughly and kindly. Five stars and more!! Bravo!!!"
We responded:
"Wow! Thank you for that very kind review, Stephanie. Carolyn and I (especially Carolyn) try hard to be the "good neighbor" that made State Farm so successful! We appreciate your business."
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Jimmy Norris

June 8, 2026

5  out of  5
rating by Jimmy Norris
"Eric is always there when we need him!!!"
We responded:
"Thank you for the positive review and comments, Jimmy! I appreciate you and Tammy."
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Howard Hamilton

June 3, 2026

5  out of  5
rating by Howard Hamilton
"I have several policies with Eric, including home, Auto, farm, personal articles, and others. He is almost always available to answer questions and offer insight about coverage. His staff ( in particular the multi -tasking Carolyn ) is excellent. Eric has been my agent for More years than I can recall - over 20 ."
We responded:
"Thank you, Howard, for those kind words. I couldn't agree more with you about my office manager, Carolyn. She is the BEST!"
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Melanie Elder

May 28, 2026

4  out of  5
rating by Melanie Elder
"Good team and excellent service. My grandparents and parents have had long relationship with Eric and his competence and knowledge of insurance was invaluable."
We responded:
"Thanks so much for that good review, Melanie! We appreciate it."
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Northstar Collision

May 27, 2026

5  out of  5
rating by Northstar Collision
"Great Agent to deal with."
We responded:
"Thanks for those kind words. North Star sure makes my job easier!"
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jake walker

May 22, 2026

5  out of  5
rating by jake walker
"Genuinely cares, fast and responsive and with communication Appreciate all you did Eric!"
We responded:
"Thanks for the positive review, Jake! I appreciate all that you and Arcus do for my clients."
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,Dede Goode

May 21, 2026

5  out of  5
rating by ,Dede Goode
"Have used Eric Evans for more than 2 decades. He and Carolyn have always helped me and go out of their way to make their customers feel like family."
We responded:
"Thank you for that kind review, DeeDee! Carolyn and I work hard to make our clients feel like they are special and it is encouraging to know that we are succeeding. We appreciate you too!"
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Tim Crockett

April 28, 2026

5  out of  5
rating by Tim Crockett
"I’ve worked with this State Farm agent for over five years, and he’s hands‑down the best agent I’ve ever dealt with. He genuinely cares about his customers and always goes the extra mile to make sure everything is handled the right way. It’s rare to find someone this dependable and committed. Highly recommend."
We responded:
"Thank you so much for those kind words, Tim! Carolyn and I try hard to be "like a good neighbor" and I am pleased to know our efforts are noticed."
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Amanda Barclay

April 22, 2026

5  out of  5
rating by Amanda Barclay
"Eric and his staff are amazing, always very helpful, respond quickly to any issues."
We responded:
"Thanks for those kind words, Amanda! We appreciate you and Bill!"
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Colt Davis

April 22, 2026

5  out of  5
rating by Colt Davis
"Love Eric and his team. Always responsive and provide great service. Highly recommend."
We responded:
"Thanks, Colt. We appreciate that positive review!"
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Jan Nunley

April 21, 2026

5  out of  5
rating by Jan Nunley
"Eric & his staff are kind & very knowledgeable. Usually available on first try, if not, they respond as quick as possible. We felt confident in the information he provided. Highly recommend!"
We responded:
"Thank you for the positive review, Jan! We appreciate you and Eddie."
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Johnny O'Brien

April 20, 2026

5  out of  5
rating by Johnny O'Brien
"Always quick to respond to requests for certificates of insurance and provides thoughtful reminders of payments that are due."
We responded:
"Thanks for those kind words, John! I must admit, I have the best office assistant in the world with Carolyn Hall! We appreciate you and Georgia!"
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Sarah Huffman

April 18, 2026

5  out of  5
rating by Sarah Huffman
"Eric has served my family for decades. Always so very helpful!"
We responded:
"Thank you, Sarah, for the positive review. We appreciate you and Brandon!"
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k d-iosia

April 13, 2026

5  out of  5
rating by k d-iosia
"Great customer service ! Always kind , available and helpful to us always ❤️🙏"
We responded:
"Thank you for those kind words about our office, Kim! Carolyn and I do try hard to be "like a good neighbor". We appreciate you and Mike!"
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Roger B. Watkins

April 8, 2026

5  out of  5
rating by Roger B. Watkins
"Eric is absolutely the BEST Agent I have ever worked with; timely, professional, knowledgeable, reliable… just all around great Agent & person!!!"
We responded:
"Thank you, Roger, for those kind words! Carolyn and I do try hard to be "like a good neighbor". WE appreciate you and Debbie."
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Paige Gaskill

April 7, 2026

5  out of  5
rating by Paige Gaskill
"Great experience with Eric Evans State Farm! Eric and his team are always professional, responsive, and truly care about their clients. They take the time to explain everything clearly and make sure you’re getting the best coverage for your needs. Highly recommend!"
We responded:
"Wow, Paige! Thanks for those very kind words! I appreciate the positive review."