State Farm® Insurance Agent Eric Evans
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rhiannon Fuller
December 10, 2025
"Eric and his team are always so helpful and quick to respond to any questions I have on my home or auto insurance."
"Thank you for your kind remarks about our office Rhiannon! We do try hard to show our clients how much we appreciate them."
Southern By Grace
December 8, 2025
"Eric and Carolyn are amazing! They’ve seen us through accidents and we have never had an issue. Would recommend to anyone!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Mark Brew
December 8, 2025
"Committed to great service and committed to the community he serves."
"Thank you for taking the time to share your thoughts! We appreciate all that you do, too!"
Cindy Hughes
December 4, 2025
"Dealing with Eric Evans has been a pleasure. Both Eric and Carolyn have always handled any issues or questions I have had in a timely manner. They are both very nice and professional."
"Thank you, Faith, for those kind words! We try hard to treat everyone like a "good neighbor" and we are happy to serve you!"
Leon Shahan
November 24, 2025
"Eric has been my agent for over 25 years and he is now my friend. always responsive and caring!"
"Thanks for those kind words Leon! Your business and your friendship mean a lot to me."
Holly Ivey
November 22, 2025
"Awesome! 👍 Quick to get back with me about things. Very good with working with me on the due dates. I even got a Thanksgiving card in the mail from them! I definitely recommend Eric to anyone."
"Thank you, Holly, for taking the time to share your positive thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. We appreciate you!"
Steve Markiewicz
November 14, 2025
"Pleasure to work with and Eric and team responded quickly to my requests!"
"Thank you for those kind remarks, Steve! It was good to reconnect after all these years!"
Jeff Rogers
October 29, 2025
"Friendly, prompt service. Great office and staff!"
"Thanks, Jeff, for those kind words about our office! We do try hard."
Jody Roberts
October 27, 2025
"Carolyn is terrific!"
"Yes, she is! I don't know what I would do without her in my office and I hope I don't ever have to find out. Thank you, Jody, for taking time to give us a review. We appreciate you and Eric!"
Shauna Smith
October 21, 2025
"Exceptional customer service and kindness. With years of great experience. Grateful for their service"
"Thank you, Shauna, for those kind words! We do try very hard to be the "Good Neighbor" that State Farm proclaims to be, though, in this digital age, it is getting harder to do:-). We appreciate the opportunity to serve you."
Natalie Knight
October 18, 2025
"I’ve had such a great experience working with Eric Evans. He’s always been professional, kind, and truly goes above and beyond for his clients, even taking the time to call me every year on my birthday! His office staff is just as wonderful! Always friendly, helpful, and quick to assist whenever I need anything. It’s rare to find that kind of personal touch and genuine care these days. I’m very grateful for their excellent service and highly recommend them to anyone looking for an insurance agent who really cares."
"Thank you so much for those kind words, Natalie! It has been our pleasure and honor to serve you and Michael (and now Jackson) for so many years. We look forward to serving you for many more!"
Christine
October 13, 2025
"Eric and Carolyn are always helpful, professional, and great at explaining the ins and outs of coverage to those of us who don't speak the language of insurance. They are the very definition of "Like a Good Neighbor"! He's been my agent since 1984, with the exception of a few years when I was in Pennsylvania. There isn't anyone else I trust more with my insurance needs."
"Thank you< Christine, for those kind words! I appreciate that included Carolyn, my office manager, in your review because she really is the one who holds this place together. We appreciate your business!"
Shannon Nelson
October 9, 2025
"Eric is there to quickly answer all my questions. Both he and his staff are kind and helpful. and THEY answer the phone-it's not an automated system or someone over seas. I appreciate the hometown feel with Eric Evans State Farm."
"Thank you for those kind words, Shannon! In today's digital world, it's getting harder and harder to provide service with a "human touch", but, we will keep trying."
Harry Miller
October 6, 2025
"Eric has always been someone that I could call and get a straight answer. He has always been there to help me and other customers."
"Thank you for the positive review Harry! That means a lot to me."
Cortney Smith
October 1, 2025
"Eric and his staff are so helpful. Super patient and also available to the cleveland community and family. Thankful for Eric Evans and State Farm!"
"I appreciate those kind words, Cortney! We look forward to helping in the future."
Ashley Westfield
October 1, 2025
"Eric Evans is your man!! I spoke with him and in just a few moments of conversation without any hesitation he said yes to my question was ready to do business! Thank you so for all that you do!!"
"Thank you so much for those kind words, Ashley! Customers like you are why we try as hard as we do!"
Jim
August 24, 2024
"They have a good staff"
Howard Hamilton
July 23, 2024
"I have several policies with Eric, including home, Auto, farm, personal articles, and others. He is almost always available to answer questions and offer insight about coverage. His staff ( in particular the multi -tasking Carolyn ) is excellent. Eric has been my agent for More years than I can recall - over 20 ."
"Thank you, Howard, for those kind words. I couldn't agree more with you about my office manager, Carolyn. She is the BEST!"
Don Littrell
July 16, 2024
"What can I say about the best insurance agent in Cleveland Tennessee. Eric has always been there when I needed him and he has the best staff that can take care any question anyone might have. Carolyn has always been so nice anytime that I have called over to their office for the past 30 years. I consider Eric and his girls at his office my friends. State Farm is my Insurance Co. and Eric is the man!"
"Thanks, Don, for those kind words! It has been an honor and privilege to serve as yours and Sherri's agent and friend!"
Roni Starr
September 23, 2023
"Eric Evans State Farm is the BEST! Everyone is super friendly and personable. This is the type of care you need when you've experienced devastation of some type in your life that requires insurance. I highly recommend Eric Evans State Farm to everyone! We love you Eric!!"
"Thank you, Roni, for those kind words. We try hard to be a "Good Neighbor" and your confirmation of that is very gratifying!"
Tiffany Crisp
July 29, 2023
"I have had my insurance with Eric Evans for about 7 years! He has always been helpful and friendly. I bought a house last year. I went with Eric for my insurance on my house. The same year, my house had a small fire that was caused by faulty electrical work to my A/C unit. Statefarm got my A/C fixed quickly so we could get back home."
Jacqueline Harris
May 30, 2023
"Thank you to Eric Evans and staff at State Farm Insurance. Have known of and done business with Eric, and now my whole family does business here. Eric and his staff are genuine, friendly, and very helpful... Eric goes out of his way to help you with any of your insurance needs.."
"Thank you Jacqueline for those kind words. We do try really hard to be like a "Good Neighbor". I appreciate you and Rebekah very much!"
Amy Mizer
April 11, 2023
"Eric and his team are top notch and always willing to help!"
"Thanks for your kind words. Is this how I am supposed to respond?"
Mark K
March 23, 2023
"Great service."
"Hey Mark, I just now saw your kind remarks on Google Review. Thank you so much! We appreciate your business."
Cynthia Jenkins
April 6, 2022
"Always good to talk to Eric! Very knowledgeable on insurance matters!"
"Thanks Cindy!"